Sorry for the late reply, but I wanted to get the full story from our Support teams on this. I’m sorry the receiver ended up having issues and that warranty service was necessary. Where we’re an authorized dealer, you always have the warranty to fall back on, and in the very least I’m glad Sony has decided to replace the product with something newer. Generally, a warranty entails simply a repair of the defective item in question.
We need to let Sony resolve the complication with your replacement’s delivery. They’ll definitely get you taken care of. Hopefully, that doesn’t take very long and once it’s complete you should have replacement in good hands.